Welcome to Collective Insurance Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit information through forms, communicate with our team, or use our services.
By using this website, you consent to the practices described below.
1 Information We Collect
We may collect the following types of information:
- Full name
- Phone number
- Email address
- Mailing address
- Date of birth
- Insurance-related information
- Any information voluntarily submitted through forms, calls, emails, or messages
- IP address
- Browser type
- Device information
- Website usage activity
- Cookies and analytics data
2 How We Use Your Information
We may use collected information to:
- Provide insurance quotes and related services
- Contact you regarding products or services
- Respond to inquiries and support requests
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
- Send appointment reminders, service updates, or marketing communications where permitted by law
3 SMS and Communication Consent
By submitting your information through our website, you consent to receive calls, emails, and text messages from Collective Insurance Services regarding your inquiry, account, or services offered.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.
4 Information Sharing
We do not sell your personal information. We may share information with:
- Insurance carriers and underwriting partners
- Licensed agents and affiliates
- Service providers assisting with operations
- Legal or regulatory authorities when required by law
5 Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure. We encourage you to take precautions when sharing sensitive information online.
6 Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze traffic, and enhance user experience.
7 Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of any third-party sites. We encourage you to review the privacy policies of any site you visit.
8 Your Rights
Depending on your jurisdiction, you may have rights regarding access, correction, deletion, or restriction of your personal information.
To request assistance regarding your information, please contact us directly using the information below.
9 Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. All changes become effective upon posting to this website. We encourage you to review this page periodically.
10 Contact Information
If you have any questions or concerns about this Privacy Policy, please reach out to us:
11 Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors and service providers strictly for operational support services, such as customer service assistance.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.